{"id":195829,"date":"2024-11-22T11:37:19","date_gmt":"2024-11-22T10:37:19","guid":{"rendered":"https:\/\/nomadfire.shop\/garantie-en-service\/"},"modified":"2024-12-11T07:45:44","modified_gmt":"2024-12-11T06:45:44","slug":"warranty-and-service","status":"publish","type":"page","link":"https:\/\/nomadfire.shop\/en\/customerservice\/warranty-and-service\/","title":{"rendered":"Warranty and service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"195829\" class=\"elementor elementor-195829 elementor-195213\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0609631 e-flex e-con-boxed e-con e-parent\" data-id=\"0609631\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47d0a67 elementor-widget elementor-widget-text-editor\" data-id=\"47d0a67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<h1 class=\"wp-block-heading\">Warranty on Grill Bill Kamados<\/h1>\n<\/p>\n<p>We offer a standard 10-year warranty on all kamados.<br \/>\nWe also offer the option to purchase an additional warranty.<br \/>\nThis way you can decide for yourself whether or not you want to pay extra for this.<br \/>\nSomething that is already calculated in a more expensive price by other parties.   <\/p>\n<\/p>\n<p>We believe that warranty and price say nothing about the quality and durability of a product.<br \/>\nWe believe that our <a href=\"https:\/\/nomadfire.shop\/en\/kamado-bbq\/\">kamado bb<\/a>qs should not only be affordable, but also that our customers should have the choice of how much warranty they want.<br \/>\nAnd whether they want to pay extra for it.<br \/>\nFair enough, right?   <\/p>\n<\/p>\n<h2 class=\"wp-block-heading\">Buy additional warranty<\/h2>\n<\/p>\n<p>The warranty on your kamado can be extended for 5 or 10 years, and is only for the egg itself.<br \/>\nAll other parts such as fire bowl, fire ring, grates are covered by a 2-year warranty. <\/p>\n<\/p>\n<ul class=\"wp-block-list\">\n<li>5 years = 150, &#8211;<\/li>\n<li>10 years = 250, &#8211;<\/li>\n<\/ul>\n<p>Send us a message immediately after your purchase, so that we can add the extra warranty to your kamado.<\/p>\n<\/p>\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column has-background\">\n<h2 class=\"wp-block-heading has-medium-font-size\">Free Warranty Deals<\/h2>\n<p>When you know what you&#8217;re doing, you get more enjoyment out of your Grill Bill kamado, and that, on our end, means fewer warranty claims. That&#8217;s why we have the <a href=\"https:\/\/nomadfire.shop\/en\/gb-academy\/\">Grill Bill Academy<\/a>. Where you can learn all the basics online for free. This saves you having to go through the entire manual. And in a playful way, you can absorb all the basic knowledge. This course is suitable for all levels and you will be through it within minutes.     <\/p>\n<p>Did you buy a kamado from us with free additional warranty and want to send your certificates for claiming this warranty? <a href=\"https:\/\/nomadfire.shop\/en\/extra-guarantee-claims\/\">Then check the terms and conditions<\/a>.<\/p>\n<h2 class=\"wp-block-heading\">How much additional warranty do you get<\/h2>\n<ul class=\"wp-block-list\">\n<li>10 Years additional warranty on outer shell<\/li>\n<li>3 Years extra on the fire bowl and fire ring and metal parts<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\">Warranty conditions on Grill Bill kamados<\/h2>\n<\/p>\n<p>Like all other kamado brands, we impose conditions on the use of our products.<\/p>\n<\/p>\n<p>We therefore assume that you take care of your Grill Bill kamado and that you have followed our <a href=\"https:\/\/nomadfire.shop\/en\/tips-n-tricks-en\/maintenance-grill-bill\/\">user tips<\/a> and the manual when assembling it. If you handle your kamado carefully and follow our tips, your Grill Bill will last a lifetime. Prevention is better than replacement right?<\/p>\n<\/p>\n<p><strong>Ceramic BBQ<\/strong><\/p>\n<\/p>\n<p>The ceramic of your Grill Bill expands when you heat it and shrinks when it cools.<br \/>\nIts extremely fine structure allows ceramics to expand and contract very evenly. <\/p>\n<\/p>\n<p>As a result, there is little chance of cracking.<br \/>\nStill, it may happen that a tear may develop.<br \/>\nAnd while this may seem like a defect, in most cases such a crack is harmless and does not affect the operation of your kamado.<br \/>\nSo unnecessary and also a bit of a waste to replace.<br \/>\nBy the way, one advantage of a crack in your ceramic is that it has easier room to expand.    <\/p>\n<\/p>\n<p><strong>Preventing damage is better than replacing<\/strong>, <a href=\"https:\/\/nomadfire.shop\/en\/tips-n-tricks-en\/maintenance-grill-bill\/\">so read<\/a> through <a href=\"https:\/\/nomadfire.shop\/en\/tips-n-tricks-en\/maintenance-grill-bill\/\">the user tips<\/a>, or do our <a href=\"https:\/\/nomadfire.shop\/en\/gb-academy\/\">online course<\/a>.<\/p>\n<\/p>\n<h2 class=\"wp-block-heading\">Visit our showroom<\/h2>\n<\/p>\n<p>Come visit our showroom and be convinced by the quality of our kamados.<br \/>\nThis way you can see them in real life, we provide clear explanations, and you can also feel how solidly our products are built. <\/p>\n<\/p>\n<h2 class=\"wp-block-heading\">What are the guarantees for<\/h2>\n<\/p>\n<p>You get a 10-year warranty on the exterior ceramic, and 2 years on the interior (firebox, firering and grate).<\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Warranty on Grill Bill Kamados We offer a standard 10-year warranty on all kamados. We also offer the option to purchase an additional warranty. This way you can decide for yourself whether or not you want to pay extra for this. Something that is already calculated in a more expensive price by other parties. We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":195878,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-195829","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/pages\/195829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/comments?post=195829"}],"version-history":[{"count":0,"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/pages\/195829\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/pages\/195878"}],"wp:attachment":[{"href":"https:\/\/nomadfire.shop\/en\/wp-json\/wp\/v2\/media?parent=195829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}